Instructions on how to make a Renq Price Beat
Guarantee claim and the offer form part of these
Terms and Conditions. Participation in this offer is
deemed acceptance of these Terms and Conditions.
Guarantee is not valid in conjunction with any other
offer.
Renq Price Beat Guarantee claims are only available
to Australian customers who has contracted and
paid at least 50% deposit to Renq. Agencies
associated with this offer are ineligible to make a
Renq Price Beat Guarantee claim.
Offer only available for new customers only
To make a Renq Price Beat Guarantee claim,
claimants must obtain a quote from a competitor of
Renq for a lower price than the price paid for what
is deemed a comparable quote by the Rules of
Comparison. If this Quote is accepted by the Renq
as comparable the claimant will receive a refund
for:
a) the difference between the Contract and the
Quote and
b) 10% of the Quote, both will be in the form of
a credit to their Renq Account or EFT to the
nominated bank account.
The rules of comparison are as follows:
a) The Quote must be a bona fide full written
quote for a substantially similar cover from an
Australian Company, showing full details of their
scope of work and time frame;
b) Renq will compare the quality of work is of
similar standards.
c) Renq will confirm the validity of the quote.
To make a Renq Price Beat Guarantee claim the
Renq customer must call and notify the Customer
Services Operator of their intention to claim the
guarantee. They will be requested to fax a copy of
the written quote through. The Quote will be
assessed against the rules of comparison and a
judgement made.
Claimant must provide genuine, reliable evidence
of the Quote, to Renq within 21 days of the date of
original Renq invoice for verification purposes.
Failure to provide sufficient evidence of a valid
Quote may, in the absolute discretion of Renq
result in invalidation of all of that claimant's claims.
Evidence considered sufficient is at the discretion
of Renq.
Renq reserves the right, at any time, to verify the
validity of Renq Price Beat Guarantee claims and to
disqualify any claimant who submits a Renq Price
Beat Guarantee claim that is not in accordance with
these Terms and Conditions or who tampers with
the 3D Architect Price Beat Guarantee claim
process. Failure by Renq to enforce any of its rights
at any stage does not constitute a waiver of those
rights.
Incomplete, indecipherable, or illegible Renq Price
Beat Guarantee claims will be deemed invalid.
Claimants guilty of fraud or failure to disclose all
relevant information at the time of applying for a
Renq Contract or when making a Renq Price Beat
Guarantee claim are also ineligible.
If this offer is interfered with in any way or is not
capable of being conducted as reasonably
anticipated due to any reason beyond the
reasonable control of Renq, Renq reserves the
right, in its sole discretion, to the fullest extent
permitted by law to
a) disqualify any claimant and/or
b) to modify, suspend, terminate or cancel the
offer, as appropriate.
Except for any liability that cannot be excluded by
law, Renq (including its officers, employees and
agents) excludes all liability (including negligence),
for any personal injury; or any loss or damage
(including loss of opportunity); whether direct,
indirect, special or consequential, arising in any way
out of the Offer, including, but not limited to,
where arising out of the following:
a) any technical difficulties or equipment
malfunction (whether or not under the Renq's
control);
b) any theft, unauthorised access or third party
interference;
c) any Renq Price Beat Guarantee claim or offer
that is late, lost, altered, damaged or misdirected
(whether or not after their receipt by Renq) due to any reason beyond the reasonable control
of the Renq;
d) any variation in offer value to that stated in
these Terms and Conditions;
e) any tax liability incurred by a claimant;
and/or
f) use of the offer.
Renq collects personal information in order to
conduct the Offer. A Renq Price Beat Guarantee
claim is conditional on providing this information.